Several weeks ago I filed a complaint against the Washington Gas Light Company via the Office of Peoples Counsel in Washington, DC. The complaint was specific in terms of my issues, concerns, and the reforms and improvements I was calling on the gas company to implement. Last week OPC received a response from WGL which listed a series of their policy statements but failed to address the issues I listed and described in the complaint. It was a non-responsive response to an important local public safety issue.
Yesterday I filed a complaint against WGL with the Public Service Commission, which has jurisdiction over the gas company. According to the staff of PSC, the gas company has 14 days to respond to my complaint.