A Non-Responsive Response from Washington Gas Light Co.

Several weeks ago I filed a complaint against the Washington Gas Light Company via the Office of Peoples Counsel in Washington, DC.   The complaint was specific in terms of my issues, concerns, and the reforms and improvements I was calling on the gas company to implement.  Last week OPC received a response from WGL which listed a series of their policy statements but failed to address the issues I listed and described in the complaint.  It was a non-responsive response to an important local public safety  issue.

Yesterday I filed a complaint against WGL with the Public Service Commission, which has jurisdiction over the gas company.  According to the staff of PSC, the gas company has 14 days to respond to my complaint.

Gas Company Continues Dismal Record of Lack of Transparency, Accountability, and Communication with Our Community about Gas Leaks and Repairs

Washington Gas Co. continuues its dismal record of failing to communicate with and be transparent and accountabile with our community about gas leaks and repairs beneath and above our streets.

The latest example:  work last week by the gas company on 28th Street, NW near Dumbarton Avenue.  Some the workers were apparently wearing protective gear including oxygen masks.  A fire extinguisher was at the ready on the sidewalk.

As in the past, there was no advance notice from the gas company to the community about what their crews were working on, any potential dangers to residents, follow-up about the nature or success of their repairs, next steps, etc.

How long will the commmunity continue to put up with the continued lack  of communication, accountability, and transparency by the Washington Gas Light Company?

USA TODAY investigates: Danger lurks underground from aging gas pipes

USA TODAY: About every other day over the past decade, a gas leak in the United States has destroyed property, hurt someone or killed someone, a USA TODAY Network investigation finds. The most destructive blasts have killed at least 135 people, injured 600 and caused $2 billion in damages since 2004.

The death toll includes:

• The explosion that leveled part of a New York City block in East Harlem in March, killing eight and injuring 48 more.

• A blast that flattened the concrete floors of an apartment building in Birmingham, Ala., killing one woman in December.

• A flash fireball in 2012 that left an Austin man dead, a scarred foundation where his house once stood and debris strewn across yards of his neighbors.

Read the entire article at: USA TODAY.